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Just as you sip and enjoy a cup of delicious New England Coffee, we strive to make your shopping experience on our website as relaxed and stress-free as can be. At New England Coffee Company, we understand the importance of your privacy and security. The information you share with us will be protected and carefully guarded against loss and misuse. When you shop with us via our website, we collect the following information: name, address, phone number, e-mail address, credit card number and expiration date, and alternative address information for shipping purposes. This information allows us to process, confirm, and ship your online order. We encrypt all personal and credit card information that you enter in our check out process, using the highest levels of security and encryption technology available. Your e-mail address and personal information will never be rented, sold, or provided to a third party. Occasionally, we make special offers available to our consumers and periodically send out e-mail and postal mail regarding the special offers. If you do not want to receive e-mail notification or mailings from us concerning the special offers, simply use the "unsubscribe" link found in the footer of the e-mail to change your preferences or visit the Contact Us section of this website and indicate that you prefer to be removed from the mailing list. Please note: New England Coffee Company reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to cooperate in any law enforcement investigation or an investigation on a matter of public safety. Credit Cards We currently accept Mastercard and Visa for online orders. Return & Exchanges Please contact us within 7 days of the receipt of your order, should the order be damaged or unsatisfactory, by calling 1-800-338-3747 ext. 2500. Thank you! Please note: Shipping charges are non-refundable. Contact Us We'll be happy to answer any additional questions you may have. We also welcome any thoughts and comments that you may have in regards to your online shopping experience, our products, and the New England Coffee website. We can be easily reached by telephone or e-mail. Phone: 1-800-338-3747 ext. 2500 Last updated: March 2008 |
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