Shipping & Delivery

UPS ADDRESS VALIDATION

Address Validation is an automatic UPS function enabled on the New England® Coffee Online Store. This function verifies the city, state, and postal code combination of any U.S. Ship To address. A validated shipping address will allow your New England® Coffee online order to be processed.

PROCESSING

Orders are normally shipped Monday through Friday, excluding holidays. Please allow 3-5 business days for order processing. To help plan your holiday shopping, please note the following holidays, in which there will not be any ground service (pick up or delivery) available:

No Service Holidays
Memorial Day
Independence Day
Labor Day
Columbus Day
Thanksgiving
Day After Thanksgiving
Christmas
New Year’s Eve
New Year’s Day

 

SERVICE

To ensure that your packages are shipped in the most efficient manner, we offer standard shipping service via UPS and USPS. We take into account the weight of the packages and their destination when selecting the best carrier to use. Standard ground shipping is available to all 50 states. Delivery is typically made within 3 to 5 business days within the continental United States, excluding holidays, after the order has been processed. For Alaska, Hawaii and APO/FPO/DPO addresses, separate rates apply, and standard shipping delivery will range from 6 to 10 business days.

SHIPPING TABLE RATE

Shipping rates are based on your order total. It is automatically calculated at check out. The following table details shipping rates:

Order Total Standard
(to continental
United States)
Standard
(to Alaska &
Hawaii)
APO/
FPO/DPO
Up to $25.00 $6.25 $24.00 $5.00
$25.01 – $30.00 $7.20 $29.70 $5.00
$30.01 – $40.00 $8.20 $33.70 $5.00
$40.01 – $50.00 $9.45 $37.40 $5.00
$50.01 – $75.00 $10.70 $40.70 $5.00
$75.01 – $100.00 $11.95 $44.20 $5.00
$100.01 – $150.00 $13.17 $48.00 $5.00
$150.01 – $250.00 $13.95 $48.00 $5.00
$250.01 – $1000.00 $16.95 $48.00 $5.00

Please note that shipping rates are based on cart totals prior to any coupons or discounts being applied.

INTERNATIONAL

We do not ship internationally at this time.

TRACKING

We will notify you via email when your order ships. This message will include your shipment tracking number. Simply click on the link in the e-mail for up-to-the-moment shipping status.

Last updated: September 2012